Generation Relations

3 hours Agency (AZ)

Happy clients. Less stress. You’ll learn strategies for a better client experience and smoother transactions by adjusting your service to match consumer expectations, preferences, and behaviors based on generational groupings.

Each generation imagines itself to be more intelligent than the one that went before it, and wiser than the one that comes after it.   George Orwell

WIFM – What’s in it for me?

  • Explore commonalities, preferences, and expectations of various generational groupings relating to the real estate transaction.
  • Examine survey data of actual buyers and sellers for generational indicators.
  • Develop a flexible communication and transaction management plan accounting for client communication preferences.
  • Use industry standard forms to gain commitment and solidify the agent-client relationship.