Live class notes and resources from Broker Management Clinic 1 – AAR Spring Convention 3/29/16 with instructor Evan Fuchs ABR, CRS, GRI, RSPS, SRS, e-PRO
- Rick Mack’s Risk Management Top 3
- Client selection – Pick clients well
- Trust your gut (if they are rude, etc)
- Client treatment – Treat clients well
- communicate
- make the hard calls
- treat like humans
- be nice
- If something goes wrong, they will remember how you treated them
- Be a good technician
- Client selection – Pick clients well
Live class notes are used as a visual aid during classes. Leave a comment if you’d like clarification of anything that may not make sense out of context.